MANDT (certified training)

A comprehensive, integrated approach to preventing, de-escalating, and if necessary, intervening when the behaviour of an individual poses a threat of harm to themselves and/or others.

Prevention of Abuse & Neglect

A training approach to preventing abuse or neglect of clients through the identification of potential harms, prevention strategies and safe practices when working with vulnerable populations.


Training in the effective understanding and application of professional and personal boundaries in the social care sector.

Interagency Conflict Resolution

This training supplies staff with the skills needed to resolve conflicts at work without positional power. Conflict is not all bad, but when it leads to confusion and hostility it can be the worst thing that can happen to an individuals’ career.

Report Writing

The purpose of this report writing training module is to provide guidance in writing reports on behalf of your agency. All written reports, whether brief as a log notation or intensive as a critical incident report, leads to information sharing.

Agency Based Decision Making

This training is about making clear, informed agency based decisions by career-boosting skills that make and keep agencies sustainable. Successful line workers recognize the problems and opportunities (both practical and cultural) in having a major influence on the agencies decision making process. This timely training takes a candid look at the challenges, intricacies and rewards of barrier busting benefits of empowering decision making of line staff within self-directed work teams.

First Aid/CPR

Red Cross First Aid, CPR (cardiopulmonary resuscitation) and AED (automated external defibrillator) training meeting the needs of staff as well as the general public.

Mental Health First Aid

Mental Health First Aid (MHFA) is the help provided to a person developing a mental health problem or experiencing a mental health crisis. The MHFA program aims to improve mental health literacy, and provide the skills and knowledge to help people better manage potential or developing mental health problems in themselves, a family member, a friend or a colleague.

Supervisory Training

A 4 component training series for individuals within the social care sector and are interested in management positions.


SafeTalk is a half-day alertness workshop that prepares anyone over the age of 15, regardless of prior experience or training, to become a suicide-alert helper.

Food Handling

Keeping food safe also means keeping food fresh. When you handle food properly it does not need to cost you more money, in fact, it saves you money. A proper food safety training and certification plan will ensure that you reduce waste cots and lower utility costs.